Privacy Policy

Privacy Policy | University Gate

Privacy Policy

We respect your privacy and are committed to protecting your personal information

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use the University Gate website. We are committed to protecting your privacy and ensuring the security of your personal data according to the highest security standards.

Information We Collect

We collect the following information from users:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Country and region
  • Educational information and certificates
  • Application and registration information

Usage Information

  • IP address
  • Browser type and operating system
  • Website pages visited
  • Time and frequency
  • Cookies

Contact Information

  • Sent emails
  • Live chat inquiries
  • Social media contact information

How We Use Your Information

We use the information we collect for specific purposes including:

Providing Services

  • Processing university admission applications
  • Providing educational consultations
  • Tracking application status
  • Sending updates and important messages

Improving Services

  • Analyzing website usage to improve user experience
  • Developing new features
  • Enhancing service quality

Communicating With You

  • Sending information about study programs
  • Notifications about events and opportunities
  • Responding to your inquiries
  • Sending newsletters (with your consent)

Legal Compliance

  • Compliance with applicable laws and regulations
  • Protection from illegal activities
  • Protecting our rights and the rights of others

Sharing Information

We are committed to not selling or renting your personal information to third parties. However, we may share your information in the following cases:

Universities and Educational Institutions

We share your information with universities you have applied to for academic admission. These universities are obligated to protect your privacy according to their own policies.

Third-Party Providers

We may use services from third-party providers to help us operate the website and provide our services, such as:

  • Hosting services
  • Email services
  • Analytics services
  • Payment services

Legal Compliance

We may disclose your information if required by law, court order, or to protect our rights or the safety of others.

Information Security

We take appropriate security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include:

  • Data encryption
  • Firewalls and antivirus software
  • Limited access for authorized employees
  • Regular security updates
  • Strict security protocols

Important Note: Although we take strong security measures, no electronic system is 100% secure. We encourage you to take preventive measures to protect your personal information.

Cookies

Our website uses cookies to improve the user experience and analyze website usage. Cookies are small files stored on your device that allow the website to remember your preferences and improve its performance.

Types of Cookies Used

  • Essential Cookies: Necessary for the website to function properly
  • Analytical Cookies: To analyze website usage
  • Marketing Cookies: To provide personalized advertisements

You can manage your cookie preferences through your browser settings. However, removing cookies may affect your experience using the website.

Your Rights

You have the following rights regarding your personal information:

Access to Your Information

You can request a copy of your personal information we hold.

Correcting Information

You can request correction of any inaccurate or incomplete information.

Deleting Information

You can request deletion of your personal information in certain cases.

Objecting to Processing

You can object to the processing of your information for certain purposes.

Data Portability

You can request the transfer of your information to another entity.

To exercise these rights, please contact us via the email address provided at the end of this policy.

Links to External Sites

Our website may contain links to external websites. We are not responsible for the privacy policies or practices of these websites. We recommend you review the privacy policies of each site you visit.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and notify you of any material changes via email or notice on the website.

We recommend you review this policy regularly to stay informed of the latest information.

Contact Us

If you have any questions or inquiries about this Privacy Policy or our privacy practices, please contact us:

Email: info@edumigratesolution.com

Phone: +971 58 180 3386

Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates